Privacy Policy
Shipping Australia Wide
Privacy Policy
Last Updated: 12/09/2023
Thank you for visiting Razorback Drain Pros. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when interacting with our website and purchasing our “Drain Camera” products. You consent to the practices described in this Privacy Policy using our website and products.
Information We Collect:
- Personal Information: When you visit our website or make a purchase, we may collect personal information such as your name, email address, mailing address, phone number, and payment information.
- Usage Information: We may collect information about how you use our website, including pages visited, products viewed, and other interactions to enhance your browsing experience.
- Communication Data: If you contact us via email, phone, or other communication channels, we may collect information related to your communication and our response.
How We Use Your Information:
- Order Processing: We use your personal and payment information to process and fulfil your orders, including shipping and providing order updates.
- Customer Support: Your information may be used to respond to your inquiries, provide customer support, and address any issues you may encounter.
- Marketing: With your consent, we may use your email address to send promotional offers, newsletters, and updates about our products. You can opt out of marketing communications at any time.
- Website Improvement: We analyze usage data to improve our website’s functionality, content, and user experience.
Information Sharing:
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website, conducting business operations, and serving you better. These service providers are obligated to keep your information secure and confidential.
Data Security:
We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Cookies:
We may use cookies and similar tracking technologies to enhance your experience on our website. You can adjust your browser settings to disable cookies or receive notifications when cookies are being sent.
Your Rights:
You have the right to access, update, correct, and delete your personal information. You can exercise these rights by contacting us using the information provided below.
Children's Privacy:
Our products and services are not directed towards individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us to have it removed.
Changes to the Privacy Policy:
Please note that our Privacy Policy may be subject to periodic updates to reflect changes in our practices or response to legal requirements. Any revisions to our policy will be made available on our website, along with the updated date. We take great care to ensure that our policy is clear, concise, and free of errors, and we strive to maintain the highest level of professionalism and expertise in all aspects of our business operations.
Contact Us:
If you have any inquiries, apprehensions, or appeals regarding this Privacy Policy or how we manage your personal information, please do not hesitate to get in touch with us at the following email address: contact@razorbackdrains.au or call us directly at 1800 961 731. We hold ourselves accountable to address any concerns you may have, and we strive to ensure that your privacy is protected.